Frequently Asked Questions
Please browse the questions below to find what you are looking for.
Yes, new patients are welcome. We have expanded our staff to ensure that we can provide you and your pet with the best possible care.
Yes, you will receive a 5% discount for each additional pet’s wellness plan.
No, but an appointment is highly recommended. Booking an appointment helps to eliminate or reduce your wait time. Appointments allow us to better manage our schedule and provide you and your pet with a better experience. If time is not an issue feel free to drop in without an appointment.
Our schedule can be hectic due to emergencies. We do our best to reserve staff time for emergencies and urgent matters but sometimes they wreak havoc on our schedule. If we see that happening and you have an appointment we will contact you and have you come in later or allow you to reschedule for another day to avoid waiting.
We provide Emergency Service during our normal operating hours. You do not need an appointment. If possible call us and let us know you are on the way.
This depend on your dog's breed, age, and condition, but in general for dogs over one year of age we recommend a checkup at least once a year. Ideally, if your budget allows, every six months.
The annual checkup should include a complete physical, blood work, plus vaccinations or boosters. Puppies less than one year should be seen more frequently. Senior dogs are more prone to age related illnesses; therefore, more frequent checkups for them can help catch issues early and prevent or mitigate more serious health issues.
We offer pet wellness plans for dogs and cats. They include standard plans for small dogs, medium dogs, large dogs, extra-large dogs, giant dogs, indoor cats and outdoor cats. We will be happy to customize those plans to meet your pet’s unique needs.